To add a new enquiry, click on letting units in the side bar which will reveal more options. Click on "view enquiries".
From here, click on "add new enquiry" in the top right.
By default, active will be set as true. Whilst editing, this can be changed to false which effectively archives the enquiry record.
This toggle will be automatically set by the system when you invite the enquiry to do a viewing of your letting unit to let. The toggle can be overridden by you if you wish.
This toggle will be set by the system when an invitation to complete an online application has been sent to the enquiry. The toggle can be overridden by you if you wish (but there should be no need to).
You must select a letting unit from the dropdown. The dropdown will only show letting units marked as "currently to let".
Enter the first name, last name, email and optionally telephone of the enquiry.
The attend date and time can be used if a viewing has been arranged. It will be displayed in the Events Summary on the Dashboard.
This is a system generated code. If you ask an enquiry to pay a holding deposit via Tenancy Manager, this will be the reference they will be asked to use when making payment into your bank account.